all income goes to NGO iele-sânziene

Terms and conditions

All information contained in this site is the property of the Iele-Sânziene Association.

The Iele-Sânziene Association reserves the right to modify the content and / or structure of the website at any time and without any prior information. Use of this site implies acceptance of these terms and conditions. In order to use the site in good conditions, it is recommended to read the terms and conditions carefully. This site is maintained and administered by the Iele-Sânziene Association, which will be hereinafter referred to as the Company. The natural or legal person who orders and purchases products through the website www.iele.shop, is hereinafter referred to as the Customer. The entire content of the site www.iele.shop is the property of the Company and is protected by the law for copyright protection (Law no. 8/1996). The use without the written consent of the Company, of any information, data or photographs, is punished in accordance with the legislation in force (administrative, civil or criminal).

Security of personal data and information

The personal data entered by the Customer will be used by the Company, only for the stated purpose of this site: invoicing, delivery of ordered products, order confirmation, possible promotions, newsletters, facilitating communication with its customers, informing them about the operation of the site and so on The information in the order form will not be provided to a third party unless following an explicit request from the Customer. On the website www.iele.shop, the user is responsible for all activities that occur by accessing. The company cannot be held responsible for errors caused by the user's negligence regarding the security and confidentiality of personal data. However, personal data may be transmitted to the authorities entitled to verify commercial transactions or to other authorities entitled to carry out any justified checks under the law, if so requested in accordance with applicable law. The company guarantees the security and confidentiality of the data hosted and transmitted through its computer system but does not assume responsibility for loss of information caused by any defects or errors in the software with which the site is designed and hosted and does not guarantee that the site, server / servers or emails sent by shop@ielesanziene.org do not contain viruses or other harmful components. The Company is also not responsible for failures that jeopardize the security of the server on which the site is hosted. 

Site content and disclaimer

The company does not assume any responsibility and cannot be held liable for any damage resulting from accessing the information presented on the site or from the inability to use the information. With the launch of the order and the purchase of the product / products, the customer accepts without objection the conditions and terms of use, which have the value of a valid contract. In the event that the price of the product or some of its features have been entered incorrectly in our databases or displayed incorrectly and the delivery has not yet taken place, the company reserves the right to cancel the delivery of that product and notify the customer as soon as possible. shortly about the error. The maximum value of the Company's obligations towards any customer, in case of non-delivery or improper delivery, is the value of the amounts collected by the Company from that customer. The online store www.iele.shop does not assume any responsibility for any damage that visitors may have due to the temporary or malfunction of the site www.iele.shop. The company is not responsible for the content and quality of the sites reached through links on the site www.iele.shop, regardless of the nature of these links. For those sites, the responsibility lies entirely with the owners of the sites in question.

The company does not guarantee that the description of the products or any other content of the site is free of errors or that it is complete. It also does not assume responsibility and cannot be held responsible for any damage caused by using in any way the products purchased through this site.

The company does not guarantee and will not be held liable if the products purchased do not correspond to the purpose for which they were purchased, but the products may be replaced if the claim is substantiated. The product descriptions on this site are informative and are subject to change without notice. Prices can be updated without prior notice. That is why it is recommended to review the prices when you place an order.

The company does not guarantee the availability in stock of the displayed products, which is why the company will have the right not to deliver part or all of a certain order if certain products no longer appear in the current offer. If the payment is made in advance, the customer will have the right to receive a refund of the money paid for the product. In all cases where the products cannot be delivered, the customer will be able to request only the immediate return of the amounts already collected by the Company, but not other compensations.

Also, the Company is not responsible and will not be held responsible for the malfunction of the site, information, content, materials or products on the site.

Any complaint will be brought to the Company's notice within a maximum of 24 hours of receipt of the products. The product photos contained on the site are for information purposes only and do not constitute a contractual obligation. 

Delivery

Because we have a small team and we want to have as much social impact as possible and a very low impact on the environment, we only have 2 days a week in which we send parcels: Tuesday and Thursday. Therefore, delivery normally takes between 2 and 10 working days, depending on when the order is registered on the site. The delivery fee differs depending on the type of area (urban or rural).

Promotions and contests

The company establishes its own regulations for the promotions and contests it organizes. These regulations are made known to potential participants only through its own website. Promotions benefit only those orders that follow exactly the rules displayed on the site. Also, promotions apply only to orders that are registered in the period in which the promotion is valid and only within the limit of available stock. The company does not guarantee the stock availability of the products for promotion and may interrupt or cancel any promotion at any time without prior notice.

Disputes and conflicts

Any attempt at unauthorized access to the website www.iele.shop or attempted fraud will be reported to the competent authorities. Any conflict between the Company and the customers is tried to be resolved amicably by agreement between the two parties. If this is not possible, the Romanian legal provisions in this field will be applied, and the resolution of conflicts is within the competence of the courts.

By agreeing to these Terms and Conditions, the customer fully assumes these risks. For more information, write to us at shop@ielesanziene.org.

www.iele.shop is the property of the Iele-Sânziene Association, registered in the special register of associations and having C.I.F. 42025949.